Do you have trouble updating Buttonizer to a newer version? This guide will assist you with your issues and is meant for the premium version of Buttonizer.
Usually the update button of Buttonizer will be visible via the WordPress plugin list and updates will be installed automatically, but sometimes the data between the license server and your website is delayed or hasn't been synchronized for a while. Then you'll need to update manually.
Account
Start going to the WordPress Admin dashboard, hover over the Buttonizer menu item and select Account.
An overview page with information about your account will be visible. There will also be a Sync button above the info.
To synchronize the data, press the Sync button.
The update button
After synchronizing, there should be an update available:
Issue with synchronizing
In some particular situations it is possible that synchronizing does not work OR you'll recieve an error.
Uncaught TypeError: Argument 1 passed to Freemius::get_api_user_scope_by_user() must be an instance of FS_User, bool given, called in /home/supercooluser/public_html/wp-content/plugins/buttonizer-multifunctional-button-premium/freemius/includes/class-freemius.php on line 22695 and defined in /home/supercooluser/public_html/wp-content/plugins/buttonizer-multifunctional-button-premium/freemius/includes/class-freemius.php:22709 Stack trace: #0 /home/supercooluser/public_html/wp-content/plugins/buttonizer-multifunctional-button-premium/freemius/includes/class-freemius.php(22695): Freemius->get_api_user_scope_by_user(false) #1 /home/supercooluser/public_html/wp-content/plugins/buttonizer-multifunctional-button-premium/freemius/includes/class-freemius.php(22734): Freemius->get_api_user_scope(false) #2 /home/supercooluser/public_html/wp-content/plugins/buttonizer-multifunctional-button-premium/freemius/includes/class-freemius.php(19625): Freemius->get_current_or_network_user_api_scope() #3 /home/supercooluser/public_html/wp-content/plugins/butto in /home/supercooluser/public_html/wp-content/plugins/buttonizer-multifunctional-button-premium/freemius/includes/class-freemius.php on line 22709
Solution 1
Go to your WordPress Admin dashboard and open the page: admin.php?page=freemius
You'll find three buttons on the top.
Delete all accounts - This will not remove your account from our server, but only remove accountdata from your database. After pressing this button you'll need to re-enter your license keyClear API cache - Clearing the complex cache from FreemiusClear Update Transients - Clearing multiple data from several components
Press the buttons
Make sure to press the buttons to clear the Freemius data from your website.
After this step you should be able to re-open Buttonizer and enter your license key. When you go back to the Buttonizer account overview, you'll find the Update button.
Solution 2
Sometimes it can happen that you're unable to open the admin.php?page=freemius page, that might be due to the complex data structure of Freemius. Fortunately, they've build a plugin to fix the above issue.
Please install the plugin below and follow the instructions.
https://github.com/Freemius/freemius-fixer
After this you should be able to update again.
Does the issue still persist after this? Please contact us and we'll look into your case.
