A request in WordPress can fail due to many reasons. If you are unable to edit your buttons, sync your site information or update your settings, you might see this error. Read more about it below.
When does a request fail?
Below you'll find a few cases when a request will fail:
- You do not have sufficient permissions
- You are not logged in
- You have not enough permissions (read more here)
- The webserver is unable to handle the request (CloudFlare, Apache or Nginx issue)
- WordPress is unable to handle the request due to a bug
- Another WordPress plugin alters the response of Buttonizer
- Another WordPress plugin crashed before Buttonizer was able to reply
- There's a bug in the Buttonizer for WordPress plugin which causes the issue
Troubleshooting
The first thing to check is the error number:
- Is the error in the
200 range? Then the request was successful executed, but the body was altered and the frontend was unable to read the response.
- Is the error in the
400 range (400, 401, 403 or 404)? Then your sessions might be expired, or you have not enough rights. It's also possible that your webserver is misconfigured and is blocking the request.
- Is the error in the
500 range? Then the webserver or WordPress was unable to handle your request due to a server error
Check your server error logs
If you're in the 500 range, your webserver will log the errors in your error.log. Open the PHP error.log and check if there is any information visible that might cause this issue. If another plugin is throwing the error, write a post here and we'll investigate.
It's also possible there's an issue with your webserver itself. In this case you'll check your Nginx error.log for errors.
Buttonizer Community 🚀
Not able to debug this issue yourself or need help? Buttonizer has an awesome community with members and users of Buttonizer all over the world who will help you out.
When creating a discussion:
- post the error you are receiving
- send a part of the
error.log
- explain what button you're pressing and what you tried to do
