Pre-filled messages

idrnet

Can we setup the buttonizer widget so that messages are pre-filled with “Message Sent from Website1.com: “?

Example:
https://wa.me/37666666?text=Message%20Sent%20from%20websiteX.com:%0A

This would help us to track the origin of those messages.

James

Thanks for reaching out to us!

Unfortunately, that is currently not possible in the WhatsApp widget. Although that is a good point.
We will perhaps add some sort of tag feature into the WhatsApp widget so that you can track your messages in the future. 🙂

If you have any other ideas, please let us know! 😄

idrnet

Hi James,

This is important for one of the marketing departments that i work for.

WhatsApp link doesn’t support UTM tracking. To track where WhatsApp leads are generated through WhatsApp link, we create a unique reference / pre-filled message for each source / website like: "Message sent from x.com:"

Then, add them to the pre-filled message of the WhatsApp link. The tracking method only works if the customers use the existing custom pre-filled message, and fortunately most of them keep it as it's usually easier for them to leave it as it is and add their message after it than to remove and re-write a new message from scratch.

My customer paid for the annual subscription of Buttonizer, and now they want to switch back to the previous/traditional link with prefilled message (like https://wa.me/37666666?text=Message%20Sent%20from%20websiteX.com:%0A) because it was providing them with more information.

I find Buttonizer very useful because first the visitors invests a time in writing, then they just click to send, but for the moment it lacks the "pre-filled / tracking" feature that is important for my customer.

So, unfortunately i will have to swith back to the pre-filled message solution, and come back to buttonizer as soon as you allow this feature... :.(

Jasper

Hey idrnet ,

Thanks for the detailed explanation!

We're currently looking into what we can do for you, I'll give you an update when we've got something 🙂

I think what we can do is add another field to the widget in the editor where a prefill text can be set. When entering a message in the widget and then clicking the button, the prefill message will be added to the beginning of the message. So they only have to hit sent on WhatsApps side.

Would that solve the issue? Also, would you need any other parameters?

idrnet

Hi Jasper,
Thanks for your reply.
That's exactly what i meant 🙂
How long do you think it would take you to implement it?