Domain names don't match?

rebeccamkidd

Hi, I am just trying to set up Buttonizer on my wordpress website using the plugin and am getting the following message:
"Warning -
The Buttonizer site domain names do not match. You requested onboarding for sumofXXX.com.au but you selected Buttonizer for www.sumofXXX.com.au."

How can i rectify this?

Many thanks,
Rebecca

Jasper

Hey rebeccamkidd ,

Thanks for reaching out to us! Sorry for the confusion.

The warning appears since the URL does not fully match your domain. This is due to the subdomain that was set on Buttonizers side. If someone enters your site without www., Buttonizer will not load.

If you remove the www. from your domain, the warning will disapear. You can read more about this behaviour in the Buttonizer locked to domains knowledge base article.

Please let me know if this helps 🙂