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  • Facebook Messenger widget - once it shows up and once it doesn't

Hi! First of all thank you for such a great plugin. I consider to buy a pro version but I've some issues with Facebook Messenger widget. When I open the page and click on messenger button it shows a popup, when I close this popup and try to open it again it sometimes shows up and sometimes doesn't (there are more times that it doesn't show up at all even if I reload the page or load another page of my site). There are even situations that the popup with messenger widget doesn't show up at all after the page is loaded - I click on the icon several times without any result.

My site is https://barscy.com - please check the problem.

Is there a way to solve this problem?

I added to whitelisted domains https://barscy.com and https://www.barscy.com on FB.

    6 days later

    Hi Urgul ,

    Welcome to the forums! 🥳

    Regarding on your bug report on the WordPress forums about the timeout function.
    The timeout function of Buttonizer will only trigger once per session.
    It makes a cache that checks the time that the user visits and shows the timeout based on that.

    We need to better explain this to users. We will add an explaination on Buttonizer's UX update to make this clearer! 😄

    If you have any questions, please let us know!
    We'll be happy to help. 😁

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