White Page - Dismiss message

supportDK

Dear Buttonizer,

I hope this message finds you well. I am reaching out to report an issue we have encountered on our website. When clicking on the "Dismiss message" button, we are redirected to a blank page. Attached are two screenshots that illustrate the problem.

Could you please assist us in resolving this issue? Your support would be greatly appreciated.
Thank you in advance for your time and assistance.

Best regards,
Bastien - DigitalKorner

James

Hi Bastien,

Thanks for reaching out to us!

Is it perhaps possible for you to check your console log for any errors?
It might help us find out what's causing the issue on your end.

You could also try to remove edit.php from the URL so it should look something like this:
domain.com/wp-admin/?_action_buttonizer_dismiss_review_request=true

Please let us know how it goes! 😄

supportDK

Hello James,

There are no messages in the console.
We can only report that the problem persists on our site. It is an HTTP 403 error.
And removing edit.php from the url did not change anything.

Happy New Year!
Bastien - DigitalKorner

Jasper

Hey supportDK ,

Thanks for the reply and letting us know! Happy new year to you as well 🥂

Interesting, we're planning to work on the issue later this week/next week. We'll make sure to update you after the release 🙂

In case you find anything else meanwhile, make sure to let us know 🚀

supportDK

Hello Team Buttonizer,

I'd like to come back to you regarding the problem we discussed earlier.
You mentioned that you were planning to work on this issue, but we still haven't heard back from you or seen any solutions put in place.

Bastien - DigitalKorner

Jasper

Hey supportDK ,

We're about to deploy an update of our WordPress plugin later today, I'll keep you updated!

Jasper

Hey supportDK ,

We've released an update for our WordPress plugin with the fix for the issue! It took a little longer than expected due to a different (not related) issue yesterday.

Are you able to update the plugin to version 3.4.2 and let me know if you are now able to properly dismiss the message?

Hope to hear from you soon 🙂

supportDK

Hello Team Buttonizer,

I'm delighted to inform you that the installation of the update went smoothly and that the problem previously encountered with the close message function has been successfully resolved. We are no longer experiencing this problem. 🙂

Bastien - DigitalKorner

Jasper

Hey supportDK , that's great! Thanks for letting us know, I'll mark this discussion as resolved 🚀

In case you find any other bugs or have feedback, don't hesitate to let us know 🙂

Enjoy Buttonizer 🤖