Translation

markoyston

Hi Guys, when we have the facebook chat functionality enabled, upon clicking we are welcomed by a default message. Any ideas on how we can change that message/change the language?
Thanks in advance!!

James

Hi markoyston ,

Welcome to the community!

We currently don't have an option to change the Messenger Chat Widget.
You'll have to add a script on your site that will overwrite the script that we are using.

You can change the language of the Messenger Chat Widget by pasting this code after the <body> tag:

  <div id="fb-root"></div>
  <script>
    window.fbAsyncInit = function() {
      FB.init({
        xfbml            : true,
        version          : 'v4.0'
      });
    };

    (function(d, s, id) {
    var js, fjs = d.getElementsByTagName(s)[0];
    if (d.getElementById(id)) return;
    js = d.createElement(s); js.id = id;
    js.src = 'https://connect.facebook.net/es_ES/sdk/xfbml.customerchat.js';
    fjs.parentNode.insertBefore(js, fjs);
  }(document, 'script', 'facebook-jssdk'));</script>

I recommend using the plugin Header, Footer and Post injections to paste the code.

This script will change the language into spanish.

Let me know what language you want to change the Chat Widget to. I'll look up the language code that goes with it and replace this with that. 🙂

gravistadesign

Hi James, we would like to have the language of Messenger chat in Dutch / Nederlands. How to obtain this? Thanks

James

Hi gravistadesign ,

You will simply have to change the language code in
connect.facebook.net/es_ES/sdk/xfbml.customerchat.js

Into the language code you want. For dutch, you'll need to replace it into nl_NL.

Here's the code you need to paste:

  <div id="fb-root"></div>
  <script>
    window.fbAsyncInit = function() {
      FB.init({
        xfbml            : true,
        version          : 'v4.0'
      });
    };

    (function(d, s, id) {
    var js, fjs = d.getElementsByTagName(s)[0];
    if (d.getElementById(id)) return;
    js = d.createElement(s); js.id = id;
    js.src = 'https://connect.facebook.net/nl_NL/sdk/xfbml.customerchat.js';
    fjs.parentNode.insertBefore(js, fjs);
  }(document, 'script', 'facebook-jssdk'));</script>

Please let me know if this works for you! 😀