Issue with "Start Chat" Button on Desktop

GPVDSPharma

Hi Buttonizer Support Team,

I have recently installed the "Buttonizer" plugin on my WordPress website https://www.gpvdspharma.com. The plugin is working fine on mobile devices, but I am encountering an issue on desktop.

When I click on the "Start Chat" button on the desktop version of the site, it redirects me to a "Not Found" page. I have tried clearing my cache and checking the settings, but the issue persists.

Could you please assist me in resolving this problem?

Thank you for your support.

Best regards,
Sachin Verma
GPVDS Phamedies Private Limited

AaronR

Hello Sachin,

Thanks for reaching out! Hmmm, I'm not sure if you did any tinkering since messaging in originally, but when I check the button via desktop I go to the normal WhatsApp interface to start a chat/download the desktop app so that a chat can be started upon clicking the "Start chat" button:

Are you still seeing any issues on your end when you check? If so, are you getting a 404 page instead of the page I took a screenshot of? The browser you are using to check may also be helpful as well.

Please let me know!