Split the event tracking for the 2 buttons

jadevall

Hi Team,

Is it possible to split the event tracking for 2 buttons on GA4? Currently it has 1 event for all the buttons—Buttonizer. We know that we can see the number of clicks for each button in the event_action, but our client wants to track it individually, like having 2 events for the 2 buttons. If it is possible, please tell us how.

Thanks!

TonyG

Hello,

Thanks for reaching out!

Our default GA tracking behavior automatically tracks each click along with its Buttonizer Group name. For example, when each button is clicked, the event_category passed to GA is as follows:

Buttonizer group: Request full package pricing
Buttonizer group: Schedule an inspection tour

Notice in the screenshot example, we also pass the button that was clicked under the event_action, among other values.

Can you please clarify what your client is looking to do differently? It seems the clicks should be separated sufficiently to make it easy for reporting, but perhaps I'm not following perfectly.

Note: we also have a JavaScript API if you want full control over how GA tracking is handled. Keep in mind some JS events are Pro only though. It may not be worth the effort to go this route, but I wanted to mention it just in case. For example, you can bind your own JS logic to button clicks, and then fire your own GA tracking events.

Looking forward to your reply!

Cheers,
Tony

jadevall

Hi Tony,

Can you please clarify what your client is looking to do differently?

Currently the buttons get tracked in Google Analytics as one combined event called "Buttonizer". - https://app.screencast.com/VBOHWRqA1JeyR

We need to change it to 2 events -

"Button - request full package pricing" or "Buttonizer group: Request full package pricing"
"Button - schedule an inspection tour" or "Buttonizer group: Schedule an inspection tour"

Is this possible? Can you please tell us how?

Thanks!

TonyG

Hello,

Thanks for clarifying. Unfortunately, it's not possible to customize/change the event name from Buttonizer to something else. The only way to have full control would be via this approach from my prior post:

Note: we also have a JavaScript API if you want full control over how GA tracking is handled. Keep in mind some JS events are Pro only though. It may not be worth the effort to go this route, but I wanted to mention it just in case. For example, you can bind your own JS logic to button clicks, and then fire your own GA tracking events.

If you wouldn't mind elaborating, we're curious what issue this would solve for your client. It could be something we'd like to add to our backlog as a feature request after we have a better understanding of the need for it.

Cheers,
Tony

jadevall

If you wouldn't mind elaborating, we're curious what issue this would solve for your client.

We need to split it into 2 events to improve the accuracy of our reporting.

It could be something we'd like to add to our backlog as a feature request after we have a better understanding of the need for it.

Can you recommend it to the team to have that feature soon? We will be very glad if you consider this request.

Thanks for your help!