Hi tandersonmd , thanks for reaching out! I'm sorry to hear that we haven't responded on your email yet! I see a collegue had investigated your issue but hadn't replied yet 🤔
It seems that the email is sent to your support email from your company (support@yourcompany.com). You've probably entered this email at checkout. The email with information regarding to your license should have been sent there.
Do you have access to that email address? I also see that the email address hasn't been confirmed yet.
