Facebook chat button Cannot read property 'style' of null

abidcastaneda

Hi, I have installed butonizer on https://hibres.com, and I'm having trouble with the facebook chat button, I have whitelisted my domain as https://hibres.com, I have added the page ID, I had to also insert some code in the header to initialize the button but I'm still having problems, the facebook chat window doesn't open and I get this error in the console:
frontend.min.js?v=7c…82e461&ver=5.5.1:26 Uncaught TypeError: Cannot read property 'style' of null at t.value (frontend.min.js?v=7c…82e461&ver=5.5.1:26) at HTMLAnchorElement.<anonymous> (frontend.min.js?v=7c…82e461&ver=5.5.1:26) value @ frontend.min.js?v=7c…82e461&ver=5.5.1:26 (anonymous) @ frontend.min.js?v=7c…82e461&ver=5.5.1:26

Could you please help me? Everything else is working except the facebook button, thank you.

abidcastaneda

UPDATE:
I had included this code in the header:
<script async defer src="https://connect.facebook.net/en_US/sdk.js"></script>
and the chat window doesn't open at all neither on the desktop site nor the mobile version. I took this out and now the chat window opens on the desktop version and sends a message, but it doesn't open on the mobile version.

abidcastaneda

Ok, another update: I took away the ajax loading and that error doesn't show anymore, but, the facebook messenger chat window doesn't show on the mobile version.

James

Hi abidcastaneda ,

Sorry for the late reply!

Could it be that you have an adblocker extension enabled?
The Facebook script seems to getting blocked by my adblocker. It also doesn't seem to work on the Microsoft Edge.

Could you let me know if one of these was the case for you?