Hi Buttonizerer 👋
We're giving support to our customers via our Buttonizer Community, this way we'll be able to provide better support and make sure no emails are missed in our inbox.
When to create a ticket?
It's important to know the difference between public community support and tickets.
For feature requests, styling questions, bug reports and troubleshooting we prefer you to open a public discussion, this way other Buttonizer users will be able to find your discussion and might solve their issue as well or help eachother.
For sales questions, billing support, account issues , private projects or other kind of issues that require you to share sensitive information, you should open a private ticket.
Both private and public support are handled by the Buttonizer employees.
Having trouble signing into your account and can't request support? We'll help you out, let us know via our contact form.
If you have any questions, suggestions or feedback, please let us know 🙂