Counter boxes in Avada broken

brendonstevens

Sure if you guys have gotten any complaints but I feel like I did a butt nose or update and it broke the counter boxes in Nevada when I inspect the page source it essentially says towards the bottom check your PHP logs and contact buttoniser support.

Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
frontend-gtag.min.js:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
frontend-gtag.min.js:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
/wp-admin/admin-ajax.php?action=buttonizer&qpu=eadf10999ec9dc352efe7c66c4e2465b&preview=0&data%5Bpage%5D=1120&data%5Bblog%5D=1&data%5Bis_404%5D=false&data%5Bis_front_page%5D=false&data%5Btitle%5D=Consulting%20Services&data%5Burl%5D=https%3A%2F%2Fkeelingassociates.com%2Fconsulting%2F:1 Failed to load resource: the server responded with a status of 403 ()
frontendpremium_only.js?v=12a43319e7db5c6f85c503cdfc9ea34d&ver=5.7.2:2 Error: Request failed with status code 403
    at t.exports (frontendpremium_only.js?v=12a43319e7db5c6f85c503cdfc9ea34d&ver=5.7.2:2)
    at t.exports (frontendpremium_only.js?v=12a43319e7db5c6f85c503cdfc9ea34d&ver=5.7.2:2)
    at XMLHttpRequest.y.onreadystatechange (frontendpremium_only.js?v=12a43319e7db5c6f85c503cdfc9ea34d&ver=5.7.2:2)
(anonymous) @ frontendpremium_only.js?v=12a43319e7db5c6f85c503cdfc9ea34d&ver=5.7.2:2
frontendpremium_only.js?v=12a43319e7db5c6f85c503cdfc9ea34d&ver=5.7.2:2 Buttonizer: OH NO! ERROR: 'undefined'. That's all we know... Please check your PHP logs or contact Buttonizer support if you need help.
(anonymous) @ frontendpremium_only.js?v=12a43319e7db5c6f85c503cdfc9ea34d&ver=5.7.2:2
frontendpremium_only.js?v=12a43319e7db5c6f85c503cdfc9ea34d&ver=5.7.2:2 Buttonizer: Visit our community on https://community.buttonizer.pro/
(anonymous) @ frontend__premium_only.js?v=12a43319e7db5c6f85c503cdfc9ea34d&ver=5.7.2:2
fusion-counters-box.js?ver=1:1 Uncaught ReferenceError: getWaypointOffset is not defined
    at HTMLDivElement.<anonymous> (fusion-counters-box.js?ver=1:1)
    at Function.each (jquery.min.js?ver=3.5.1:2)
    at s.fn.init.each (jquery.min.js?ver=3.5.1:2)
    at fusion-counters-box.js?ver=1:1
    at dispatch (jquery.min.js?ver=3.5.1:2)
    at v.handle (jquery.min.js?ver=3.5.1:2)

James

Hi brendonstevens ,

It looks like Buttonizer requests are being blocked by Sucuri Firewall.
We have a knowledge base topic on how to fix this issue here:
Buttonizer hits the GoDaddy or Sucuri Firewall (403 forbidden issue)

Although, Buttonizer shouldn't affect any other elements on the site.

brendonstevens

Avada ended up requesting me to please enabled JS Compiler via Avada - Options - Performance.
Then a patch came out that day too, so they broke it. It never had anything to do with your plug-in. For some reason when I was inspecting the source through a browser, it kept pointing to you.

James

brendonstevens ,

Thanks for reporting back to us.
Glad to hear that Buttonizer was not conflicting with your theme.

If you have any questions regarding Buttonizer please let us know. 😄