So I have the FB Chat integration working on Chrome and MS-Edge, but for some reason it's not working on Firefox? it is also a hit-and-miss on mobile as well. Thoughts? website is here https://africansafari.io
Hi BWild ,
Firefox on default has some pretty great privacy protection that blocks tracking and social media scripts. https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track#w_social-media-trackers
This also blocks the customer chat script from Facebook, causing it to not work. You will need to create an exception for Facebook to make it work on Firefox.
James Thanks Chris, appreciate the response. 😃