Error message during onboarding

michelledk

When I click "finish onboarding", I get the error message "No route was found matching the URL and request method. (Error code: rest_no_route)"

I'm able to access my buttonizer account and make the button there, and it even shows the preview of my site. But when I try to access it via the WordPress dashboard, I cannot.

Jasper

Hey michelledk ,

Thanks for reaching out to us and welcome to the Buttonizer Community 🎉

Can you let me know what version of WordPress and PHP you are running? Then we can look into your issue 🙂

michelledk

I am using WordPress 6.0.2 and php 8 Thank you for your help!

Jasper

Hey michelledk !

Thanks for your patience. Hope you have had a great weekend.

I've investigated our code and tested it on a few versions of WordPress but could not find any issues.

I was wondering, do you maybe have setup a manual redirect for trailing slash in your .htaccess? Maybe that's doing something unexpectedly with the WordPress API endpoints in the background.

Let me know if this is indeed the case 🙂

Jasper

Hey michelledk ,

We probably have found the cause of your issue. Can you try updating to our newest versionv3.3.1 and try again?

This should fix your issue 🙂

Edit: User replied that the issue was fixed via email

Androfill

Jasper
Hello, I have the same issue.

No route was found matching the URL and request method. (Error code: rest_no_route)

Latest Wordpress
PHP 7.4.33
Ultrafast PHP

Jasper

Hey Androfill , thanks for replying here! Can you verify that you're using the latest version of our WordPress plugin?

If so, can you check for me how you're permalink structure is set? And can you make a screenshot of the browser console?

AndrofillClinic

Jasper

It is Version 3.3.3

Permalink structure is
Post name
https://www.androfill.com/sample-post/

I don't know what the Broswer console is.

I see that it is possible to simply add the below to header of the website. Is that a better approach than using the plugin?

<script type="text/javascript">
(function(n,t,c){var o=t.createElement("script");o.async=!0,o.src="https://cdn.buttonizer.io/embed.js",o.onload=function(){window.Buttonizer.init(c)},t.head.appendChild(o)})(window,document,"xxxxxxx");
</script>

gordonsalive

I have the same error message as Androfill.
I did notice that there was a space in the URL which should not have been there. I have tried uninstalling and re-installing but the details I have entered are being remembered so I can't input the url correctly. Is there any way to start over on this?
Thanks