We have created a button which seems to be correct (backend). But unfortunately, the button ist not visible on the webiste (live).


  • Jasper replied to this.
  • Adrian Oh that's interesting. Can you perhaps try to disconnect your site via the Buttonizer plugin settings (on the bottom) and then onboard again with your account (selecting your site from the list again)?

    This will make sure that the correct Buttonizer instance is set-up in your WordPress environment. After you've done that, can you clear the cache one more time? Not sure what plugins you're using for cache, but I noticed LiteSpeed Cache in your source.

    Hope to hear from you soon again 🙂

    Hey Adrian ,

    First of all welcome to the Buttonizer Community 🥳

    I checked your site and found out it was connected to a different Buttonizer instance earlier (which you probably deleted).

    Since you're using a caching plugin, I think the previous-instance got cached. Are you able to clear the cache of your site? After that, Buttonizer should become visible 🙂

    Let me know if this helped!

    Hi @Jasper
    Thank you for your quick reply. That's what we thought too. But neither the cache of the site nor the browser changed after the deletion, so the button is not displayed live.

      Adrian Oh that's interesting. Can you perhaps try to disconnect your site via the Buttonizer plugin settings (on the bottom) and then onboard again with your account (selecting your site from the list again)?

      This will make sure that the correct Buttonizer instance is set-up in your WordPress environment. After you've done that, can you clear the cache one more time? Not sure what plugins you're using for cache, but I noticed LiteSpeed Cache in your source.

      Hope to hear from you soon again 🙂

      @Jasper
      Hi, thanks, that was the missing part 😉
      Now it's running.
      Thank you for your held.

      Happy weekend,
      Adrian

        Hey Adrian , that's great to hear! Hope you'll enjoy the new editor as well 🎉

        Would you perhaps like to review us on WordPress? That would help us a lot 🙂

        Enjoy Buttonizer, have a great weekend as well 🤖