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  • I can see on desktop, but not on mobile, even with incognito

I can see on desktop, but not on mobile, even with incognito. Thoughts? Thanks!

  • Jasper replied to this.
  • Hey austin90 ,

    Welcome to the Buttonizer Community 🎉 Thanks for reaching out to us!

    I was wondering, are you using WordPress and have a caching plugin enabled? If so, then it's possible that you will see Buttonizer when you are logged in as admin.

    In this case you'll need to clear the cache of your site. Then Buttonizer will become visible on other devices as well!

    Let me know if this helps 🙂

    Hey austin90 ,

    Welcome to the Buttonizer Community 🎉 Thanks for reaching out to us!

    I was wondering, are you using WordPress and have a caching plugin enabled? If so, then it's possible that you will see Buttonizer when you are logged in as admin.

    In this case you'll need to clear the cache of your site. Then Buttonizer will become visible on other devices as well!

    Let me know if this helps 🙂

    Jasper changed the title to I can see on desktop, but not on mobile, even with incognito .

    Hey there, I have no cacheing plug in currently, thanks

      Hey austin90 ,

      Thanks for your reply! Hope you've had a great weekend!

      I've checked your site and saw Buttonizer visible on both desktop, incognito and mobile. Were you able to figure out what the issue was?