button not showing in website after upgrade

qouiou

I upgraded to pro and reinstalled Pro plugin after uninstalled the free version. But now the floating button has gone, I even reset everything, still the button is not coming back on my wordpress.

Pls help.

Jasper

Hi qouiou , welcome to the Buttonizer Community!

This mostly happens with Godaddy as hosting party, they're using Sucuri firewall. We have written a knowledge base article about it: https://community.buttonizer.pro/knowledgebase/217-buttonizer-hits-the-godaddy-or-sucuri-firewall-403-forbidden-issue

Please let me know if this helps 🙂

qouiou

Thanks for the quick response, it worked and I see the button.
But I am finding premium plugin plugin more problematic than the free version, changes are not reflecting on live pages.
I cleared:
-Woommerce cache
-Godaddy Cache and refreshed
-Have no cache plugins or optimization, just building website new
-Other changes are reflecting on website, but not the buttonizer

Url: www.ibsbookstore.com

Also, I need instructions on how I can setup Tawk chat widget to open up in buttonizer.....any ideas?

James

Hi qouiou ,

Glad to hear that the button appeared again!

Regarding the changes not reflecting on the live pages,
Could you perhaps open the console log then click on the publish button?
Do you see any error after clicking on publish?

Regarding Tawk, they seem to have an extensive API that we could use.
Here are some steps on how to use it with Buttonizer:

Install and setup Tawk on your site using their official plugin.
Add this script into the <head> of your site:
This should hide the Tawk chat button.

<script>
  Tawk_API = Tawk_API || {};
  Tawk_API.onLoad = function(){
    for(chat of document.querySelectorAll("iframe[title='chat widget']:not(.open)")) {
        chat.setAttribute("style", "display:none;")
    }
  }
  Tawk_API.onChatMinimized = function(){
    for(chat of document.querySelectorAll("iframe[title='chat widget']:not(.open)")) {
        chat.setAttribute("style", "display:none;")
    }
 };
</script>

Create a Buttonizer button using the button action, Javascript Function.
Then copy and paste this into the button's Javascript Code Editor:

   Tawk_API.toggle()

Please let me know if there are any errors showing after clicking on publish!