Button is not visible on my website. Please help.

PatrickYepez

I really love your plugin. Unfortunately however, it is no longer visible on my website. I have searched for a solution on your forum to no avail. I have done the following:

Deactivated all my plugin
Checked my website in various browsers
I double and triple checked the page rules

I am not on GoDaddy servers. So that rules out any problems with Sucuri Firewall.

I did notice something odd. When I open the Buttonizer settings to the page where the button should appear, the button does not render and what's more the Event tracker sends the following message:

Facebook Messenger The button is hidden because the attached page rule is hidden

Perhaps, there is the problem.

My website is reicontentpacks.com. It is currently in privacy mode so if you want to see it you will prompted to enter the following credentials:

Username: flywheel
Password: magnificent-piano

Jasper

Hi PatrickYepez ,

Welcome to the Buttonizer Community! Thank you for the provided information! I have checked your website and it is indeed not a JavaScript error, so that's OK 🙂

Due to the The button is hidden because the attached page rule is not activated message I think you have set up a page rule to that button that is not set up properly.

Could you share how you you have configured this page rule?

PatrickYepez

First, thanks for your reply. To answer your question, I have set up the page rules as follows:
URL: Contains https://reicontentpacks.com/contact-us/ OR
URL: Contains https://reicontentpacks.com/content-pack-landing-page/
In the Page Rules Settings I have selected:
Show button when this page rule is activated

I have also attached a screencast of the above for you:
https://drive.google.com/file/d/1ElzVjcA3W51IniT-86hu7Ag7PvGHv-AY/view

FabianDJ

Hi PatrickYepez

Thank you for the amazing video!

The problem occurs because of the URL that you've placed. In order to use the URL contain all you have
to use is /contact-us/. But in Buttonizer we have a function that can do that for you!

By selecting Page you'll be able to select the page that you want without any use of URL. You can also select more pages in this field.

PatrickYepez

Thanks Fabian and Jasper for your help. It works like a charm!

Just to let you know, I am currently in the 14 day free trial period of your plugin upgrade. After requesting support and receiving excellent customer service along with a finding your plugin very useful I will be paying for the upgrade today.

Jasper

Hi PatrickYepez , that's awesome! Happy to help 🙂

If you need any help in the future, let us know! I'll mark this topic as solved ✅