Buttonizer does not load icon image

Polycell

Hi,
When I clicked "select Icon", It stuck on the loading screen as the image below
Did I miss anything?

James

Could you take a screenshot of your console log after opening the icon selector?
It might have some error that could help us with this issue.

Open the Icon Selector to reproduce the issue
Press Ctrl+Shift+J (or Cmd+Shift+J on a Mac) to open the console.
Take a screenshot

Thanks in advance!

Castor

Small correction to James ,

On Mac + Safari, it's actually ⌘+⌥+C (option+cmd+C) to show your Javascript Console.

Polycell

Hi James / Castor,

I have followed your instructions and the screenshot is shown below

thanks

Polycell

Any good news?

Jasper

Hi Polycell , thank you for the screenshot, we tried to investigate the issue but couldn't replicate it 🙁

On the screenshot there seems to be a list of errors (on the bottom). Are you able to scroll a bit more down so we can see what error's there are apearing?

If not, are you able to send us a test environment where we can check the issue? I would recommend to send possible temporarely credentials via our email, contact@buttonizer.pro

Let me know 🙂

kaxc

Hello,

I'm stuck on the same Loading icons error.

Jasper

kaxc I'd like to let you know that we see the bug reports and we're still investigating the issue.

Are you able to create a temporarely test account for us on a staging environment? Then we'll take a look and try to find the issue. If so, could you email details to contact@buttonizer.pro ?