Jasper Hi crayon98 , This message seems to be new since Facebook has recently updated their SDK. I've noted the issue and we'll let you know as soon we have an update 🙂 If there's anything else, let us know.
Jasper SETdc We are currently working on a solution. This will probably become available in an update next week.
Jasper Hi SETdc kwamkid crayon98 , Facebook has finally released an update. We've released Buttonizer version 2.4.1 which resolves the issue. Make sure to update to the newest version 🙂 If there's anything else, please let us know! 😎
Jasmijn Hi! We are still working on this problem, but it will be fixed soon. We will send a message in this chat when we have the new update. Sorry for the inconvenience.
SETdc Any update...? It's almost a month and it looks really buggy on the site now.. Also I want to share this plugin in a list with top plugins, but it should work before...
James Hy SETdc , Sorry, but unfortunately the issue lies with the Facebook Messenger SDK. It's not using the settings we are using. We are contacting Facebook about this issue and hopefully it can get resolved soon.
SETdc How is this solved..? It's still there.. The floating text that says Hello, how can I help you. I've updated to the latest version but it is still there. It's there when I'm logged in, not incognito. So for visitors it's not visible I think..
James SETdc , It's probably been cached on your browser since it's not visible when using incognito mode. Try to clear your browser's cache by pressing CTRL+SHIFT+R while you're on your site or CMD+ALT+E if you're using Safari. Let me know if this was it.