Hi,

Buttonizer freezes for me on the "Building bar..." page. It had previously worked for me but now freezes here the last few days.
Is this a known issue? Is there anything I can do on my end to fix it?

This happens for me in the latest 2 versions of Buttonizer.
Older versions will work but they don't have as many options as the latest version...

Thanks

    Hi Saul ,

    Welcome to the community forums! 🥳

    Could you perhaps check if there are any errors in your console log on Buttonizer's dashboard?
    Or if possible send us a screenshot?

    Thanks in advance! 😀

    • Saul replied to this.
        15 days later

        Hi James ,

        How do I view console log?
        If I click on "Buttonizer" from my main dashboard it loads to the screen mentioned above and freezes.
        It also does this if I choose "Buttonizer" or "Settings"from the pop-out menu.

        Thanks

            Hi Saul ,

            Right click and select "Inspect" then click on the console tab.

            • Saul replied to this.

                Hi James ,

                I have emailed you a screenshot, if you could check that please. Thanks 🙂

                  Hi James,

                  Did you guys receive my email? Thanks

                    Hi Saul ,

                    We received you email!
                    Thanks for the screenshot!

                    The issue might be coming from those 403 errors.
                    It seems to be blocking requests from Buttonizer.

                    I've asked @Jasper to help you out further with this issue.
                    We'll get to you as soon as we can! 😀

                    • Saul replied to this.

                        Thanks James and @Jasper , looking forward to your reply.

                        Will it be here on the forum or via email?

                            6 days later

                            Saul Hi Saul, sorry for the late reply.

                            I found out it isn't the 403's you're seeing there. There is an javascript error, but to be honest, I'm not getting wiser from it 👀

                            The interesting part is that it's trying to prepend an element, I'm only unable to find what element. Are you able to click the link at the error (dashboard.min.js?v=a0dfa&ver=5.2.3:66) and make a screenshot of the code where the error appears (with the red circles under the code)?

                            That would be very helpful!

                            • Saul replied to this.
                                8 days later

                                Hi Jasper ,

                                I have sent you info in an email, thanks!

                                  a year later
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