Hi, i have setup two buttons on my webpage, which starts with 'pre' (don't want too much traffic), I can see them in preview but the buttons are not visible on the actual webpage, neither in desktop nor on mobile view. Please suggest a solution

  • Jasper and James replied to this.
  • James Thanks, I was using wordpress plugin, so disconnecting and reconnecting again solved the issue 🙂

    Hey sam2908 ,

    Thanks for reaching out to us! Can you let me know what site you are having issues with? Then we'll take a look for you 🙂

    7 days later

    Hi Eddu ,

    Thanks for reaching out to us! I see that @Jasper has answered your private ticket regarding the same issue and after taking a look at your sites, it looks like your buttons are showing up correctly now. 😄
    I'll mark your ticket as solved for now but if you ever have any questions, please let us know! 😃

    Hi sam2908

    After taking a look at your site that starts with "pre" it looks like it is using the wrong integration code.

    If you integrated Buttonizer by manually copy and pasting the integration code, replace the current code with this:

    <!-- Buttonizer -->
    <script type="text/javascript">
    (function(n,t,c){var o=t.createElement("script");o.async=!0,o.src="https://cdn.buttonizer.io/embed.js",o.onload=function(){window.Buttonizer.init(c)},t.head.appendChild(o)})(window,document,"081f05a5-1010-47fd-80e0-65824744a702");
    </script>
    <!-- End Buttonizer -->

    If your site is using the Buttonizer WordPress plugin, reconnect by going to the Buttonizer plugin's settings -> Disconnect.
    Then reconnect and select the correct site.

    Let me know if these works for you! 😃

      James Thanks, I was using wordpress plugin, so disconnecting and reconnecting again solved the issue 🙂

        Hey sam2908 ,

        Thanks for your reply! We're glad to hear that this resolved your issue! ✅

        Would you perhaps like to review us on WordPress or review us on G2? That would help us a lot!

        If you need any further support in the future, make sure to let us know. Enjoy Buttonizer! 🤖