Hi there,

We have a custom rule where we have a group which has a rule, then 2 buttons each of them has a rule.

With the old version 2.0.9 everything works fine as the screenshot here it shows that the 2 events active in the tracker are working:

While in the new version after uploading directly to v2.1 only 1 event is active in the tracker as you see:

The issue is that the group rule is not active in the tracker here as it was active in the old version and to be able to see it active in the tracker we have to disable the rule of "Ticket Button" as in screenshot we disabled its display so the event tracker could be able to track the group rule:

The issue here: that the event tracker in the new update can't have a rule in the group & a rule inside in the button inside the group only one of them is active which disables the other

Can you please test to make a group with a rule, and then a button inside that group with another rule and check if the event tracker can still see both events are tracked ?

Best Regards

  • Jasper replied to this.
  • Hi MagedMoh94 ! Thank you for your patience! I am happy you like the new design too! 😃

    We have updated the plugin to version 2.1.1 and this hopefully fixed your issue! Are you able to confirm the issue has been resolved?

    Hi MagedMoh94 !

    Thanks a lot for all your information, sorry to hear that this is happening. We had Buttonizer 2.1 in beta for multiple weeks and unfortunately we didn't find this bug in this period.... We will defenitly fix it!

    Are you able to provide me information about how your page rule has been set up? This will help us debugging the issue 😀

    Let me know!

    Hi MagedMoh94 , I'm back already 🤓

    I found out what is causing the issue. It seems indeed that the page rule is ignored if only one button is shown in the group. This is due to some new code in the 2.1. After recreating your scenario I also noticed the pagerule does work if you have none or 2 and more buttons visible.

    Of course this is wrong behaviour. Tomorrow (if everything goes well) we'll release the free version of 2.1 and make sure to release 2.1.1 with a patch for this issue!

    Thank you for noticing and reporting it! I will update this topic as soon the update is live!

    If you have any additional feedback, let me know 🙂

    Hi Jasper,

    Thank you so much for your investigation .. will be waiting for the fix sir to test it out.

    Also i want to say that the new design is so much great .. keep it up guys .. thank you so much

    Best Regards

      Hi MagedMoh94 ! Thank you for your patience! I am happy you like the new design too! 😃

      We have updated the plugin to version 2.1.1 and this hopefully fixed your issue! Are you able to confirm the issue has been resolved?

        Jasper Hi Jasper, its our pleasure man 😃

        Yes we have tested the update and its working fine .. thank you so much

        Best Regards

          MagedMoh94 Awesome! Thanks for the update! I'm glad to hear that it's fixed 🎊

          If you find any more bugs let us know! 🙂

          7 months later